Good day, Ragini
Here is what needs your attention today. Click any number to see the work behind it.
Start here
Confirm new arrival date for shipment FCL-2026-10482
Next step: Get the confirmed arrival date from the shipping line and email Hannah today.
Today's emails
Needs attention now
Urgent or past its due date.
- Confirm new arrival date for shipment FCL-2026-10482UrgentHannah ReidIn ProgressTom WhitfieldOverdue by 20697 days
Next: Get the confirmed arrival date from the shipping line and email Hannah today.
- Missed truck collection in Leeds — shipment FCL-2026-10482HighPeter GrimshawNewNobody yetOverdue by 20697 days
Next: Assign to Jonas, get an explanation from the trucking partner and book a new collection.
- Missing Bill of Lading BL-IND-48291 blocking customsUrgentAisha RahmanAssignedPriya NairOverdue by 20697 days
Next: Chase the shipping line for document release and email the copy to Aisha.
- Container MSKU7829143 held by customs in LagosUrgentDaniel OkoroWaiting for Someone ElsePriya NairOverdue by 20697 days
Next: Waiting for the customs office to confirm exactly which document is missing.
- Chilled air shipment AWB-78451236 not delivered in MilanUrgentLuca MorettiIn ProgressMarcus BoatengOverdue by 20697 days
Next: Confirm airport release, book the delivery truck and give Luca a delivery time.
- Damaged steel coils on shipment FCL-2026-10390UrgentComplaintPeter GrimshawIn ProgressRagini SharmaOverdue by 20697 days
Next: Collect the origin securing photos and call Peter with first findings today.
New emails to turn into work
Emails nobody has picked up yet.
- HR
Any update on shipment FCL-2026-10482? Vessel looks late
Hannah Reid · 1 Jan 1970
- SL
Vessel schedule change on booking BK-78421 — can we still ship on the 12th?
Sofia Lindqvist · 1 Jan 1970
- AR
We still do not have the Bill of Lading BL-IND-48291
Aisha Rahman · 1 Jan 1970
- DO
Container MSKU7829143 held by customs — what is missing?
Daniel Okoro · 31 Dec 1969
- LM
Chilled air freight AWB-78451236 landed but nothing delivered
Luca Moretti · 1 Jan 1970
- GM
Pickup on Thursday — 4 pallets from our Nairobi store
Grace Mwangi · 31 Dec 1969
Waiting for someone
We have replied — the ball is in their court.
- Container MSKU7829143 held by customs in LagosUrgentDaniel OkoroWaiting for Someone ElsePriya NairOverdue by 20697 days
Next: Waiting for the customs office to confirm exactly which document is missing.
- Alternative sailing options for booking BK-78421HighSofia LindqvistWaiting for Someone ElseTom WhitfieldOverdue by 20696 days
Next: Waiting for the shipping line to send two alternative sailings with prices.
- Storage and late-return charges on invoice INV-90312HighSofia LindqvistWaiting for TeamElena CabreraOverdue by 20696 days
Next: Waiting for the depot to confirm container collection and return dates, then send the breakdown.
- Thursday pickup of 4 pallets in NairobiNormalGrace MwangiWaiting for CustomerJonas BergOverdue by 20696 days
Next: Waiting for the pickup address, contact person and pallet sizes from Grace.
- Two refrigerated containers needed for week 38HighDaniel OkoroWaiting for TeamTom WhitfieldOverdue by 20696 days
Next: Waiting for the depot to confirm equipment availability.
Due today
Finish these before the end of the day.
Nothing due today
Your day is clear of deadlines.
My To-Dos
Small steps you have set for yourself.
Call the trucking partner about the missed Leeds collection
Overdue by 20697 days
Request loading and securing photos from origin
Overdue by 20697 days
Call Peter with the damage claim update
Overdue by 20697 days
Agree a daily update routine with Moretti Foods
Overdue by 20697 days
Prepare the weekly shipment summary for the team meeting
Overdue by 20696 days
Nobody is handling these yet
Pick a person so the customer gets an answer.
- Missed truck collection in Leeds — shipment FCL-2026-10482HighPeter GrimshawNewNobody yetOverdue by 20697 days
Next: Assign to Jonas, get an explanation from the trucking partner and book a new collection.
- Wrong receiver address on document BL-IND-48307HighGrace MwangiNewNobody yetOverdue by 20697 days
Next: Ask Grace for the correct address in writing and request the amendment from the shipping line.