All Requests

Everything the team is working on. Use the filters to narrow the list — your choices stay in the web address, so you can share it.

Customer	Subject	Priority	Status	Assigned To	Next step	Due
AR Aisha Rahman Meridian Pharma Supplies	Missing Bill of Lading BL-IND-48291 blocking customs REQ-2043 · Request	Urgent	Assigned	Priya Nair	Chase the shipping line for document release and email the copy to Aisha.	Overdue by 20697 days
SL Sofia Lindqvist Nordlys Machinery	Alternative sailing options for booking BK-78421 REQ-2047 · Request	High	Waiting for Someone Else	Tom Whitfield	Waiting for the shipping line to send two alternative sailings with prices.	Overdue by 20696 days
GM Grace Mwangi Savannah Agri Exports	Wrong receiver address on document BL-IND-48307 REQ-2051 · Request	High	New	Nobody yet	Ask Grace for the correct address in writing and request the amendment from the shipping line.	Overdue by 20697 days
HR Hannah Reid Blue Harbour Trading	Confirm new arrival date for shipment FCL-2026-10482 REQ-2041 · Request	Urgent	In Progress	Tom Whitfield	Get the confirmed arrival date from the shipping line and email Hannah today.	Overdue by 20697 days
PG Peter Grimshaw Grimshaw Steelworks	Missed truck collection in Leeds — shipment FCL-2026-10482 REQ-2042 · Request	High	New	Nobody yet	Assign to Jonas, get an explanation from the trucking partner and book a new collection.	Overdue by 20697 days
LM Luca Moretti Moretti Foods	Chilled air shipment AWB-78451236 not delivered in Milan REQ-2045 · Request	Urgent	In Progress	Marcus Boateng	Confirm airport release, book the delivery truck and give Luca a delivery time.	Overdue by 20697 days
DO Daniel Okoro Okoro Industrial Group	Container MSKU7829143 held by customs in Lagos REQ-2044 · Request	Urgent	Waiting for Someone Else	Priya Nair	Waiting for the customs office to confirm exactly which document is missing.	Overdue by 20697 days
PG Peter Grimshaw Grimshaw Steelworks	Damaged steel coils on shipment FCL-2026-10390 REQ-2046 · Complaint	Urgent	In Progress	Ragini Sharma	Collect the origin securing photos and call Peter with first findings today.	Overdue by 20697 days

Missing Bill of Lading BL-IND-48291 blocking customs
Aisha Rahman · REQ-2043
Urgent
AssignedPriya NairOverdue by 20697 days
Next: Chase the shipping line for document release and email the copy to Aisha.
Alternative sailing options for booking BK-78421
Sofia Lindqvist · REQ-2047
High
Waiting for Someone ElseTom WhitfieldOverdue by 20696 days
Next: Waiting for the shipping line to send two alternative sailings with prices.
Wrong receiver address on document BL-IND-48307
Grace Mwangi · REQ-2051
High
NewNobody yetOverdue by 20697 days
Next: Ask Grace for the correct address in writing and request the amendment from the shipping line.
Confirm new arrival date for shipment FCL-2026-10482
Hannah Reid · REQ-2041
Urgent
In ProgressTom WhitfieldOverdue by 20697 days
Next: Get the confirmed arrival date from the shipping line and email Hannah today.
Missed truck collection in Leeds — shipment FCL-2026-10482
Peter Grimshaw · REQ-2042
High
NewNobody yetOverdue by 20697 days
Next: Assign to Jonas, get an explanation from the trucking partner and book a new collection.
Chilled air shipment AWB-78451236 not delivered in Milan
Luca Moretti · REQ-2045
Urgent
In ProgressMarcus BoatengOverdue by 20697 days
Next: Confirm airport release, book the delivery truck and give Luca a delivery time.
Container MSKU7829143 held by customs in Lagos
Daniel Okoro · REQ-2044
Urgent
Waiting for Someone ElsePriya NairOverdue by 20697 days
Next: Waiting for the customs office to confirm exactly which document is missing.
Damaged steel coils on shipment FCL-2026-10390
Peter Grimshaw · REQ-2046
Urgent
In ProgressRagini SharmaOverdue by 20697 days
Next: Collect the origin securing photos and call Peter with first findings today.

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