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Chilled air freight AWB-78451236 landed but nothing delivered
From Luca Moretti (luca@morettifoods.example) · 1 Jan, 06:55
Suggested by AI
Air shipment AWB-78451236 landed yesterday but has not been delivered to Moretti Foods in Milan. The cargo is chilled produce, so delay risks the goods.
Prepared automatically from the email — please check before using.
What they need
A delivery time for their chilled cargo that landed yesterday.
Action required
Check the airport handling status, book the delivery truck and give Luca a delivery time this morning.
What happened so far
The short version of this conversation.
Flight landed in Milan
31 Dec 1969
Customer reported nothing delivered
1 Jan 1970
Where things stand
Cargo is sitting at the airport and the customer has had no delivery time.
Still needed
Nothing here is finished yet.
- Airport handling release
- Book the delivery truck
- Temperature record since landing
People involved
Who is part of this conversation.
- LM
Luca Moretti
Customer · Moretti Foods · luca@morettifoods.example
- LM
Luca Moretti
Sent this email · luca@morettifoods.example
- MB
Marcus Boateng
Assigned To · Air Freight Coordinator
Related information
Everything connected to this email.
- Customer file — Moretti Foods
- Reference number AWB-78451236
- 1 other email from this customer
Full email
The original message, kept here if you need the detail.
Suggested reply — written by AI
Hi Luca, Thank you for chasing. I'm checking the airport handling status for AWB-78451236 now and arranging the delivery truck. I'll confirm a delivery time to your Milan facility within the hour. Best wishes,
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