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Chilled air shipment AWB-78451236 not delivered in Milan

REQ-2045 · Request · Created 1 Jan 1970

UrgentIn Progress

What is happening

A short summary anyone can pick up.

Air shipment landed yesterday evening but has not reached the customer's Milan facility. Chilled produce, so the delay risks the cargo.

Next step

Confirm airport release, book the delivery truck and give Luca a delivery time.

  • LM

    Luca Moretti

    1 Jan, 06:55

    Hi, The airline says our shipment (AWB-78451236) landed yesterday evening, but nothing has reached our Milan facility. This is chilled produce. When will the truck arrive? Luca