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Damaged steel coils on shipment FCL-2026-10390

REQ-2046 · Complaint · Created 31 Dec 1969

UrgentIn ProgressSerious

What is happening

A short summary anyone can pick up.

Three steel coils arrived with bent edges and the securing straps inside the container were loose. Second securing problem for this customer. They expect an investigation and compensation.

Next step

Collect the origin securing photos and call Peter with first findings today.

  • PG

    Peter Grimshaw

    31 Dec, 15:20

    Hello, Three of the steel coils from shipment FCL-2026-10390 arrived with bent edges and the securing straps were loose in the container. We have photos. This is the second delivery with securing problems. We expect a proper investigation and compensation. Peter Grimshaw

    coil-damage-photos.pdf